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Social Media Policy


OLD CATERHAMIAN’S SOCIAL MEDIA POLICY

The Old Caterhamian Club is committed to maintaining a safe, respectful, and positive online presence in line with RFU safeguarding guidance. All social media activity associated with the club should reflect these values.
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1. Content Approval and Responsibility

• All content intended for the club’s website, social media channels, or other digital platforms must be reviewed for appropriateness before publication. This includes ensuring that content:
o Is suitable for public viewing
o Does not contain material that could bully, harass, or offend anyone
o Complies with RFU safeguarding and child protection guidelines

Responsibility for content approval rests with individuals authorised by the club to upload articles or manage social media. These individuals must be familiar with the club’s safeguarding policies and procedures.

• In cases where content may be posted without prior review (e.g., personal blogs or live updates), the club must ensure the author understands safeguarding responsibilities and can self-check content effectively.

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2. Public Comments and Interactive Content
• Any content submitted by the public (e.g., comments, messages, discussion forums) must be reviewed before being published online. Publication should never be automatic.

• If a complaint is received about online content, the club must:
1. Immediately remove the content in question
2. Investigate the complaint
3. Only reinstate the content once the matter has been resolved

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3. Protection of Personal Information
Children’s personal information should be limited to the child’s name. Additional personal details (contact information, school, address, etc.) must never be published.

• Any media (photos, videos) including children should comply with RFU guidance:
o Obtain written parental consent before publication
o Avoid full names alongside images where possible
o Ensure the content portrays children safely and positively

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4. Links to External Websites
• Links to external websites may only be included after the club has reviewed and approved their content.
• The club must obtain assurances from the site owner that:
o The site is suitable for children at all times
o Any marketing content aimed at children complies with ASA (Advertising Standards Authority) guidelines
• All external links must be reviewed at least every 6 months to ensure content remains appropriate.
• If concerns arise about linked content, the club must investigate immediately and remove the link until the issue is resolved.

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5. Advertising and Sponsorship
• Any advertising or sponsored content must comply with:
o RFU safeguarding policies
o ASA guidelines for marketing to children
• Content that could be considered inappropriate, unsafe, or misleading must not be published.

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Key Principles
Safety first: Protect children and young people in all online content.
Responsibility: Only authorised individuals may publish content.
Transparency: Respond quickly to complaints and rectify issues immediately.
Regular review: Monitor linked content and user-generated posts to ensure ongoing compliance.